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I am getting 'Connection Error' in the app. What should I do?
 
Hubble Cam 
 
My camera is offline and I do not have access to it. Can you bring it online?
 
Offline 
 
I moved or changed router and now my camera is offline. What should I do?
 
Troubleshooting - access
 
My Hubble camera is offline. What should I do?
 
Troubleshooting - access
 
My streaming images are solid green or pink. What do I do?
 
Troubleshooting - misc
   
 
What network speed do I need to be able to use my Hubble camera?
 
P&S
 
I am getting 'Error Connecting’ message. What should I do?
 
Error connecting 
 
Upon opening the stream I receive the message: “Please wait! Getting the stream ...” What should I do?
 
Troubleshooting - access
 
When I access camera remotely, the video streaming stops after 15 minutes minutes. How can I view my Hubble camera for longer?
 
Troubleshooting - access
     

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