How can I find the MAC address of my Hubble camera?
Each Hubble camera comes with its unique MAC address. When you or your company uses what is called MAC filtering (defining a list of devices and allowing only those identified devices on your Wi-Fi network), knowing the MAC address allows you to white-list your Hubble camera which permits you to complete setup.
Currently the MAC address is not printed on the product label of your Hubble camera. Below we give you three options how to find it:
1. Temporarily change the configuration of your router to disable MAC filtering. In general this setting can be found under: Advanced Settings > Admin > Connected devices.
Important: Only change router settings if you are authorized to do so. Also be aware that these changes affect your network and network security.
Once the setup of your Hubble camera is completed you can look up the MAC address, then change your router configuration back again and white-list your Hubble camera now you know its MAC address.
This is how you look up your MAC address when you’ve setup your camera:
2. Complete setup on a different network without MAC filtering and look up the MAC address of your Hubble camera following above steps.
The next step is a hard reset of your Hubble camera, which wipes out the password of the guest router and allows you to connect it to your own router. Follow these steps to reset your camera (reset steps depend on your camera model):
3. Look up the MAC address of your Hubble camera using Fing – a free network scanning app - following below steps: