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What if the ROO has lost its Bluetooth® link with your Smart Device?

  • Make sure the battery built into the ROO is fully charged.
  • If your Smart Device is too far away it may be going out of range, so move the Smart Device closer to the ROO (within 5~8 meter).
  • Make sure the device is added in the Hubble Connected app. Check if there is a need to pair the ROO and your Smart Device again.
  • Use of other 2.4 GHz products, such as wireless networks (Wi-Fi® routers), Bluetooth™ systems, or microwave ovens, may cause interference with this product. Keep the Roo at least 5ft (1.5m) away from these types of products or turn them off if they appear to be causing interference.

 

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